Privacy Policy

Privacy Policy

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and usage on our artificial intelligence services website. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact information such as name, email address, and phone number
• Business information including company name and industry
• Account credentials and passwords
• Information provided through contact forms and inquiries
• Feedback, comments, and support requests
• Payment information for transactions

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on each page
• Referring website and links clicked
• Geographic location information
• Cookie data and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources, including:

• Analytics providers and data brokers
• Social media platforms if you connect your account
• Business partners and service providers
• Public databases and records

2. How We Use Your Information

We use the information we collect for various purposes related to our artificial intelligence services:

• Providing and improving our AI services and website functionality
• Processing transactions and sending related communications
• Responding to your inquiries and providing customer support
• Personalizing your experience and delivering customized content
• Sending marketing communications and promotional materials
• Conducting analytics to understand user behavior and preferences
• Detecting and preventing fraud, abuse, and security incidents
• Complying with legal obligations and enforcing our terms
• Improving our artificial intelligence algorithms and models

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your explicit consent for specific uses
• Necessity to fulfill contractual obligations with you
• Compliance with legal and regulatory requirements
• Protection of vital interests and security
• Legitimate business interests in improving our AI services

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers who assist in operating our website and providing AI services
• Business partners with whom we collaborate on AI solutions
• Law enforcement and government agencies when required by law
• Other parties with your explicit consent

5. Data Retention

We retain your personal information for as long as necessary to provide our artificial intelligence services and fulfill the purposes outlined in this policy. Retention periods vary depending on the type of information and its purpose:

• Account information is retained while your account is active
• Transaction records are retained for accounting and legal purposes
• Analytics data is typically retained for 24 months
• Marketing information is retained until you unsubscribe

When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Secure authentication mechanisms and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Incident response procedures for potential breaches

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your information
• Right to restrict processing
• Right to data portability
• Right to opt-out of marketing communications
• Right to withdraw consent at any time

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies as described in our Cookie Policy. These technologies help us understand your preferences and improve your experience with our artificial intelligence services.

9. Children's Privacy

Our website and AI services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to countries outside your country of origin.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Mailing Address: Our offices in Thailand
Data Protection Officer: Available through our contact form

We will respond to your inquiry within 30 days of receipt.